NTT DATA has supported healthcare and life sciences (HCLS) clients for over 50 years. We process over 100 million claims annually, achieving 99% on time and 99+% accuracy.
We augment legacy systems with cutting-edge digital solutions, robotic automation and a comprehensive library of business rules to improve processing quality and productivity. We bring positive business impact, increase efficiency, mitigate penalties, increase rating scores, reduce administrative costs and improve member and provider experience.
Today’s health plans have expanded beyond traditional claims processing, enrollment and payment accuracy. We help you manage increases in member expectations, cost competition, regulatory compliance and and labor shortages. Learn how our new patient-centric, outcome-focused solutions help maintain profitability.
25–50%
cost reduction through implementation of automation projects
< 1 year
to realize the returns on your automation investment
24x7
service by bots enabling faster turnaround
~ 80%
reduction in cycle time compared to manual processing
Nuestros servicios
Oficina administrativa
Optimice procesos centrales, como el procesamiento de reclamos, la facturación, el servicio al cliente y las inscripciones, entre otros.
Oficina de atención al público
Haga brillar su oficina de atención al público con soluciones para el equipo de ventas, centros de llamadas para inscripciones y marketing directo.
Oficina de operaciones
Aborde los problemas de costo de atención con soluciones de administración de cuidados críticos creadas para mejorar la salud y el bienestar de los miembros.
Our key strengths
Give your audit model a checkup!
Ask yourself these questions to determine if an Audit as a Service model can reduce operational costs and headaches for your health plan or TPA.