Business Process Services
An automation-led approach to business processing
Achieve unparalleled efficiency, productivity and data-driven decision-making with our next-generation Business Process Services (BPS), business processing as a service (BPaaS), automation and digital operations solutions.
Our global BPS business is anchored in innovation and a client-first philosophy. You’ll benefit from our industry expertise, global delivery capability, digital transformation and an automation-first approach to accelerate business growth and progress.
Take advantage of data-driven insights, AI and machine learning. We’ll help you integrate digital technologies so you can make informed decisions and enhance customer experiences to gain a competitive edge and drive overall business growth.
Digital transformation and cost-effective care
NTT DATA and ISG explore how health plans can move to a member-centric model, adapt to new technologies, acquire new skills, enhance outcomes and lower costs – all while improving services and fostering resilience.
Nuestros servicios
BPaaS digital para los planes de salud
Realice una expansión más allá de los procesos tradicionales para que sus operaciones sean más competitivas y optimizadas.
BPO para servicios bancarios y financieros
Mejorar el flujo de efectivo, reducir los costos operativos y garantizar el cumplimiento con la ley Sarbanes-Oxley por medio de soluciones de subcontratación líderes del mercado.
PRO para la industria comercial
Identifique las ineficiencias en los procesos, organice las operaciones, mejore la productividad y reduzca los costos a partir de soluciones específicas para el sector.
BPO para múltiples sectores
Tome decisiones bien informadas sobre la base de servicios inteligentes de subcontratación que impulsan el nivel de los departamentos de finanzas, contabilidad, atención al cliente y otros.
BPO para atención de la salud y ciencias biológicas
Utilice nuestras capacidades y soluciones innovadoras para mejorar la calidad de la atención médica, la eficiencia operativa y la efectividad administrativa.
Our impact
45K+
global team members
30K
contact center professionals
600K
established contact center seats
30+
years in third-party administration
35+
years in contact centers
50+
years of healthcare experience
Case studies
Read how companies in various industries achieved their goals by partnering with NTT DATA.
Maximice la productividad de sus bots
CHPW overhauled processes to pay claims faster and more accurately, accelerating provider cash flows to strengthen their reputation and ensure a high standard of member services.
Sus bots fallarán
ALN Medical Management streamlined operations and mitigated rising complexity and costs by optimizing its revenue cycle management workflows for greater productivity and operational efficiency.
Awards and recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation.
Everest Group | 2024
Ranked #13 in BPS Top 50