Delivering excellence in business processing with an automation-led approach to digitization

Achieve unparalleled efficiency, productivity and data-driven decision-making with NTT DATA’s next-generation business processing outsourcing (BPO), business processing as a service (BPaaS), automation and digital operations solutions. Our global BPO business is anchored on innovation and a client-first philosophy, which means you can leverage industry domain expertise, global delivery capability, digital transformation and an automation-first approach to accelerate business growth and progress in the digital era.

Leverage data-driven insights, AI and machine learning to make informed decisions, enhance customer experiences and drive overall business growth and integrate digital technologies to gain a competitive edge.

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Rohit Puri

NTT DATA’s global BPO business is anchored on innovation and client-first philosophy. With deep domain expertise and global delivery, we provide creative, technology-led solutions that generate winning outcomes for our clients. This is how we gain clients for life.

Rohit Puri, Group Senior Vice President, Business Process Outsourcing

Nuestros servicios

Our key strengths

  • Digital Transformation icon

    Command Center for Service Desk

    Ofrece visibilidad de la calidad del servicio y los costos operativos y ofrecer recomendaciones de mejora.

  • Chat bot icon

    Nucleus Virtual Agent

    Ayude a los empleados a encontrar respuestas rápidas a preguntas laborales comunes en tiempo real.

  • Retail icon

    Storefront for Workplace

    Proporcione a los empleados para las herramientas para solicitar lo que necesitan con solo unos pocos clics a través de un portal seguro, intuitivo y fácil de usar.

  • Digital experience icon

    Gerente de Digital Experience

    Supervise y analice de forma proactiva la experiencia de los empleados con los dispositivos digitales para generar información procesable y soluciones en tiempo real.

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