- Employers must rethink approaches or risk losing employees to job opportunities that offer more flexibility or career changes.
- Employers must tap into the combined power of people, processes and technology to become more human-centric.
- Employers are challenged to deliver a superior user experience in which employee engagement is never in question.
Empowered Work: Your Success Relies on Your People
Work, workers and workspaces have been changing over the last few decades, but it took a global pandemic to make fundamental and irreversible changes. As organizations navigate the shifting landscape prompted by talent scarcity, the need for the rapid advancement of skills, fluctuating work models and new social contracts, leaders have quickly realized they need to step up employee value propositions or lose the war on talent.
The new workforce expects:
- To feel connected and aligned with their organization, leaders and work
- Personalized career development pathways with learning and skilling opportunities
- Tools that enhance talent, productivity and engagement
- Competitive pay, health and wellness benefits, financial incentives and flexible work options
Organizations need to recognize that the success of their data, technology, and business strategies relies on success with their people.
Leaders must turn their attention to the human side of business, investing in data-driven talent strategies, skills for the future and driving change adoption.
This change doesn’t happen overnight; many organizations allocate time and energy to implement new strategies only to watch them fail due to a lack of alignment and adoption. A people-centric approach to transformation is the answer. It decreases friction and drives motivation using strategies backed by behavioral science.
Leaders also have an increasing responsibility to look out for the whole employee—their professional and personal wellbeing—and focus on human-centric, empowered work.
Most organizations have, if only recently, come to acknowledge that progress comes from all the diverse ideas, skills and experiences people possess—while technology provides the tools to heighten their abilities and unleash their full potential.
Prepare for the Workplace of Tomorrow
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Taking a Human-Centric Approach to Workforce Transformation
Cultural, social and digital technology shifts are resetting worker expectations and in this new workforce, success lies in your people and the employee value proposition that you create and deliver. Empowered work also requires a collaborative, mobile, secure and inclusive work culture, regardless of physical location.
Together this can foster a great environment that ultimately helps the workforce grow and contribute passionately to the organization.
Worker turnover is expensive. It takes eight to 12 weeks to replace an employee, four to eight weeks to train a new team member and can result in almost a 40% loss in productivity. To avoid this situation, it’s critical that organizations provide employees with opportunities and the flexibility to learn, grow, connect, promote equity and make a professional and personal impact. Focusing on the human side of the business, investing and change adoption strategies, and adopting digital tools and processes, requires organizations to lean into four key areas.
Empowering the workspace means rethinking digital and physical facilities that foster collaboration across locations and geographies for employees and clients.
The next decade will see a significant change in how companies manage commercial real estate and how IT will oversee hybrid, physical and digital work environments that can be instantly repurposed to accommodate various user profiles, with a focus on collaborative space and ideation.
- Provide easy and frictionless experience via digital solutions. Organizations and leaders must train teams to adopt automated cloud-based solutions that improve their digital experiences and simplify processes. Digital training and skilling allow humans to simplify processes with help from machines and provide seamless communications and teaming.
- Keep digital and security at the heart of your workplace solution. Security is an expectation for today’s organizations. With larger Cloud-based platforms and mass data sets, organizations must invest in risk management strategies and tools to protect their assets, customers and reputation.
- Establish hub cities and reconfigurable workspaces with smart-space technologies. Future workspaces exist across borders, online and offline. Organizations must explore smart-space technologies to create physical and digital environments where humans and technology interact in an increasingly open, connected, and smart ecosystem to ensure safety, productivity and comfort at work.
The Human Side of Risk in Technology & Business
In such turbulent times, with a global pandemic and the drive towards the digital world, dependence on cyber safety and consumer trust only becomes increasingly important. Technology continues to develop in complexity, as do our methods to mediate it, but it’s imperative that we don’t forget the human side of risk, too.
The Future of the Workforce Is Here, Are You Ready?
Aside from the impact of the pandemic, numerous influences have created a long-anticipated tipping point in the workforce. Employers and employees alike are ready to replace the inflexible, antiquated workforce model with a reimagined future of work.
How the Metaverse is Already Reshaping the Future Organization
Digital disruption will always be a continuous driving force for change. To stay ahead, organizations will need to adopt new trends and technologies to thrive and, to some degree, survive. The metaverse offers a vast possibility to improve internal and external experiences and become more productive.
Gen Z at Work: Rethink Learning for the Incoming Generation
Gen Z grew up in the digital world, where they constantly interact with various platforms and devices. As a result, companies must rethink their learning and development (L&D) programs and how they can tailor them in the same hyper-personalized way the young professional’s favorite apps do.