Department of Justice (DOJ) Information Technology Support Services (ITSS-4)


The DOJ Information Technology Support Services (ITSS-4) is a competitive multiple award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract designed to provide specific IT services to DOJ components at the task order level. The contracts are available for use, on a non-mandatory basis, by all DOJ components to satisfy their IT requirements, as long as they are within the scope of the ITSS-4 support services. There is no limitation on the dollar value of a task order issued under ITSS-4.


Every conceivable IT service can be procured under the ITSS-4 program in a timely, efficient, and cost-effective manner: 

  • Business Process Re-engineering
  • Contingency Planning - (Continuity of Operations) 
  • Cost-Benefit Analysis 
  • COTS Integration
  • Data Conversion 
  • Data Entry 
  • Data Warehousing / Data Mining
  • Database Administration
  • End User Support 
  • Feasibility Study 
  • Field Site Operational Support - (Short and Long-Term) 
  • Independent Verification and Validation (IV&V) 
  • Information and Cyber Security 
  • Interoperability Verification and Testing
  • IT Planning 
  • Joint Applications Development (JAD) 
  • Joint Requirements Planning (JRP) 
  • Other IT-Related Services
  • Program Management Support
  • Rapid Applications Development (RAD) 
  • Records/Document Management and Information Distribution
  • Requirements Analysis 
  • Service Development
  • Service Management 
  • Service Operations
  • Systems and Database Design
  • Systems and Information Engineering 
  • Systems Configuration Management 
  • Systems Conversion 
  • Systems Development and Testing 
  • Systems Development Life Cycle (SDLC) Support
  • Systems Documentation 
  • Systems Enhancements, Support and Maintenance 
  • Systems Installation and Acceptance 
  • Systems Integration 
  • Systems Procedures and Standards 
  • Systems Programming 
  • Technical Refreshment
  • Technology Infusion
  • User Training 
  • Web Development
  • Workflow Processing 

Contract Details

Customer:  Department of Justice
Agency Website: 
Eligible Users:  DOJ offices, boards, divisions and other DOJ components
Period of Performance: March 4, 2011 through March 31, 2021
Contract Types: FFP, Labor Hour, T&M
Geographic Coverage:  CONUS
Contract Ceiling:  $1.1 Billion
Agency Fee: varies from 0.5-3.5% depending on task order size 
Payment Terms:  Net 30 Days
Contract Number: DJJ11-C-2155
DUNS Numbers:  175344753

Contact Information
Program Manager

William Alderson 

Contract Administrator
Angie Castillo Flores 

NTT DATA Federal Services, Inc.
13880 Dulles Corner Lane, Suite 200
Herndon, VA 20171