Shanton Wilcox is a Senior Vice President at NTT DATA, leading the global supply chain consulting practice. He began his career growing up in trucking and parlayed that into a 25+ year career in supply chain consulting. Throughout his career, he's helped companies improve their performance through the enabling technologies needed to drive efficiency. Some of his most rewarding work was with Automotive original equipment manufacturers (OEMs) and their supply bases. They worked on bringing planning and scheduling information together, creating consistent customer experiences across digital channels and making aftermarket operations more efficient. Fast forward to the present, and today's focus is on fine-tuning day-to-day operations and preparing for a step-function change in performance driven by AI.