Deliver a Consumer Experience to Members and Providers

Today’s health plan administrative roles have expanded beyond traditional claims processing, enrollment and payment accuracy. The shift from an insurance provider to additional role as care provider demands new approaches to how you design products, deliver information and engage with consumer, while meeting a myriad of new federal and state regulations. NTT DATA can help. For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies that bring about real transformation for customers of all sizes.

Our end-to-end administrative services help you streamline operations, improve productivity and strengthen cash flow to stay competitive and improve member satisfaction. We help you with back, middle and front office functions, allowing you to focus on strategic initiatives that drive growth and care quality. Utilizing our new Digital BPaaS service offering, you can realize value-based outcomes in as little as 90 days.

Build a virtual workforce through automation, and take multi-tasking to a new level.

Oficina de atención al público

Ofrecemos una amplia gama de soluciones administrativas para planes de salud, incluidos los centros de llamadas de ventas e inscripciones, y el marketing directo.

Oficina de operaciones

Reduzca los costos al centrarse en resultados mejorados respecto de la gestión de la atención, el manejo de enfermedades, la administración del uso, el soporte de enfermería en línea y la telemedicina.

Oficina administrativa

Optimice el procesamiento de reclamos, la facturación, el servicio al cliente y las inscripciones, entre otros, y adopte soluciones para integridad de pagos que sumen valor a su organización.

NTT DATA is a Leader in Healthcare Business Process Automation Solutions PEAK Matrix™ Assessment Everest Group. –February 2019