TOKYO, JAPAN and PLANO, TX – February 6, 2018 – NTT DATA, a recognized global technology services provider, was named a Leader in two recently published reports by Everest Group analyzing healthcare IT services and business process outsourcing (BPO) for healthcare payers. The reports feature comprehensive analyses of global IT services providers’ vision, scale and operations on behalf of healthcare payers.
“Payers are leaning on IT services providers to help navigate the challenge of implementing many transformation initiatives all at once, including improving the member and provider experience, reducing medical costs, establishing value-based care programs and more,” said Shashi Yadiki, president, payer segment, NTT DATA Services. “This recognition by Everest is a significant achievement for our team members who are constantly delivering insights and solutions that help solve real business issues and lead to positive outcomes for our global client base of healthcare payers.”
As a Leader in the Everest report “Healthcare Payer BPO – Service Provider Landscape with Services PEAK MatrixTM Assessment 2018,” NTT DATA was recognized for the company’s strategy of achieving future growth using digital solutions to solve payer’s business programs, as well as their domain expertise and collaborative approach.
“Our BPO offerings enable payers to focus on their core business competencies, while we help optimize the efficiency of their processes,” said Tanvir Khan, president, business process outsourcing, NTT DATA Services. “In addition, we are continuing to innovate and incorporate new AI and cybersecurity features into our solutions to respond to changing customer, vendor, supplier and partner needs on behalf of our clients.”
In addition, NTT DATA was noted as one of the few IT services providers that can successfully work with payers on IT and BPO agreements because of its successful track record and strength in IT services, which was evident as the company was also named a Leader in Everest Group’s recent report “Healthcare Payer IT Services – Service Provider Landscape with PEAK Matrix™ Assessment 2017.”
“Regulatory uncertainty, margin pressures and the consumerization of healthcare are changing the fundamental nature of healthcare organizations’ underlying business models,” said Abhishek Singh, practice director, Everest Group. “NTT DATA’s expertise in providing IT and BPO services helps healthcare clients, including small- and mid-sized organizations, reduce their administrative burdens and gain maximum value from their partnership. Deep domain expertise and its focus on the use of digital solutions enables NTT DATA to help its clients increase cost takeout and improve care quality.”
Everest Group’s healthcare reports focus on strategic IT, business services and sourcing of providers targeting clients in health systems and hospitals. Leaders are identified by their significant presence across the industry, as well as their ability to meet client demands for any need, such as cloud implementation, medical image archiving and business analytics.
NTT DATA Services was also recognized as a Leader by Everest Group in IT services and BPO for healthcare providers. For more information, visit NTT DATA to learn about the company’s healthcare payer IT services and BPO offerings.