Tokyo, Japan – December 15, 2016 –NTT DATA, a leading global business and IT services provider, today announced it has been positioned as a Leader in Gartner’s December 2016 report, “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide.” The company believes this recognition underscores its commitment to delivering results through collaborative client engagements that combine customer experience (CX) consulting with strong technology and platform expertise.

NTT DATA is distinguished for its global and local capabilities in CX, business operations consulting, and customer relationship management (CRM) technology expertise, focused on helping clients be more cost-effective and competitive in the markets they serve.

“NTT DATA partners with clients to help them attract and retain today’s digitally-connected customers, bringing a wealth of expertise and a pragmatic approach to deliver the outcomes that matter most,” said Kaz Nishihata, EVP for NTT DATA. “With the recent acquisition of the former Dell Services, we can now provide even more insights, solutions and outcomes to help our clients improve customer experiences and build stronger relationships. ”

Working with clients across the globe, NTT DATA addresses complex business and technical environments that require CRM and CX expertise in different industries, such as telecom/media, automotive, banking, public sector and professional services. The company has global practices in Salesforce, SAP CRM, Microsoft Dynamics CRM and Oracle Siebel. By blending business operations consulting with deep technology expertise, clients gain access to CX strategy, business process services and digital design as well as information architecture, technical architecture, system integration and analytics.

NTT DATA has had significant growth in North America and Europe, both organically and as a result of multiple acquisitions, including the recent close of the Dell Services acquisition, which is forecasted to have a positive impact on the scale and revenue of the business moving forward.

To learn more about NTT DATA’s CX and CRM services, visit http://www.nttdata.com/global/en/services/.

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About NTT DATA

NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process outsourcing services.

NTT DATA is a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdata.com to learn more.

Media contact:
Corie Pierce
972-577-3430
corie.pierce@nttdata.com

Analyst contact:
Sandy Steele
972.624.7909
sandy.steele@nttdata.com

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.

Contactos de redes sociales

Últimas noticias

NTT DATA Names FlytBase as Winner of Ninth Open Innovation Contest

Tokyo, March 18, 2019 – NTT DATA, a leading IT services provider, announced today that it has awarded Pune, India-based FlytBase as the Open Innovation Contest 9.0 champion for developing the world’s first Internet of Drones (IoD) platform for easily deploying intelligent drones connected with cloud-based business applications. The winning proposal was chosen during the contest’s Grand Finale event at NTT DATA headquarters in Tokyo on March 13-14. Going forward, NTT DATA will collaborate with FlytBase to develop a concrete business plan.

LEER MÁS

NTT DATA Services' CIO Barry Shurkey Named Global CIO of the Year by Dallas CIO Leadership Association

PLANO, TX – March 15, 2019 – NTT DATA Services, a recognized leader in global technology services, is proud to announce that the company’s Chief Information Officer, Barry Shurkey, continues to receive accolades for his progressive integration of the former Dell Services. In the past 6 months, Shurkey was named the 2018 Tech Titan, the 2019 D CEO CIO of the Year Award and most recently the 2019 Global CIO of the year by the Dallas CIO Leadership Association.

LEER MÁS

NTT DATA's Smart City Solution for Las Vegas Receives Two Smart 50 Awards

Plano, TX – March 14, 2019 – NTT DATA Services, a recognized leader in global technology services, today announced the company’s Smart City solution for the City of Las Vegas was recognized by the Smart 50 Awards, which honors the most transformative “smart projects” of the year.

LEER MÁS