Tokyo, Japan – December 15, 2016 –NTT DATA, a leading global business and IT services provider, today announced it has been positioned as a Leader in Gartner’s December 2016 report, “Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide.” The company believes this recognition underscores its commitment to delivering results through collaborative client engagements that combine customer experience (CX) consulting with strong technology and platform expertise.

NTT DATA is distinguished for its global and local capabilities in CX, business operations consulting, and customer relationship management (CRM) technology expertise, focused on helping clients be more cost-effective and competitive in the markets they serve.

“NTT DATA partners with clients to help them attract and retain today’s digitally-connected customers, bringing a wealth of expertise and a pragmatic approach to deliver the outcomes that matter most,” said Kaz Nishihata, EVP for NTT DATA. “With the recent acquisition of the former Dell Services, we can now provide even more insights, solutions and outcomes to help our clients improve customer experiences and build stronger relationships. ”

Working with clients across the globe, NTT DATA addresses complex business and technical environments that require CRM and CX expertise in different industries, such as telecom/media, automotive, banking, public sector and professional services. The company has global practices in Salesforce, SAP CRM, Microsoft Dynamics CRM and Oracle Siebel. By blending business operations consulting with deep technology expertise, clients gain access to CX strategy, business process services and digital design as well as information architecture, technical architecture, system integration and analytics.

NTT DATA has had significant growth in North America and Europe, both organically and as a result of multiple acquisitions, including the recent close of the Dell Services acquisition, which is forecasted to have a positive impact on the scale and revenue of the business moving forward.

To learn more about NTT DATA’s CX and CRM services, visit http://www.nttdata.com/global/en/services/.

Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About NTT DATA

NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process outsourcing services.

NTT DATA is a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and is part of NTT Group, a partner to 85 percent of the Fortune 100. Visit nttdata.com to learn more.

Media contact:
Corie Pierce
972-577-3430
corie.pierce@nttdata.com

Analyst contact:
Sandy Steele
972.624.7909
sandy.steele@nttdata.com

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.

Contactos de redes sociales

Últimas noticias

NTT DATA Ranks No. 6 on IDC FinTech Rankings Enterprise 25

TOKYO – September 28, 2021 – NTT DATA, a digital business and IT services leader, today announced it has placed No. 6 on the 2021 IDC FinTech Rankings Enterprise 25 list. The high ranking on the elite list of enterprise service providers showcases NTT DATA’s record of innovation and continued strong performance across the financial services, insurance, payments and capital markets.

LEER MÁS

Palou, NTT DATA Celebrate First NTT INDYCAR SERIES Championship

PLANO, Texas – September 27, 2021 – NTT DATA has long established itself as a trusted global innovator of IT and a business services leader, and now can add NTT INDYCAR SERIES champion sponsor to its list of accomplishments.

LEER MÁS

Study Finds Supply Chain Leaders Fighting Pandemic While Focused on New Tech and Environmental, Social and Governance Initiatives

READING, Pa., September 20, 2021 – Today, results from the 2022 Third-Party Logistics Study were announced highlighting intense pressures and new demands on the supply chain. The study, done in conjunction with NTT DATA and Pennsylvania State University’s Dr. C. John Langley, clinical professor, supply chain information systems and director of development, Center for Supply Chain Research at Smeal College of Business focuses on several areas: Current state of the Third Party Logistics (3PL) market; Environmental, Social and Governance (ESG); an intelligent supply chain; the cold chain; and revisiting effects of COVID-19.

LEER MÁS